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Privacy Policy

Jennifer Hamley England Privacy Policy

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from jenniferhamley.com (the “Site”).

PERSONAL INFORMATION WE COLLECT


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase, attempt to make a purchase through the Site, create an account or subscribe to an email list, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information'.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or online advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

How do we protect your information?

We are committed to ensuring that your information is secure. We have put in place the relevant physical, electronic and managerial procedures to safeguard and secure any information that we collect online, in order to prevent unauthorised access or any disclosures of information.

The data we collect from you is stored in the European Economic Area (“EEA”) but may be transferred to and stored at a destination outside of the EEA (but still compliant with EU data protection laws). It may also be processed by staff operating outside of the EEA. By submitting your personal data, you agree to this transfer, storing and processing.Your passwords are stored in encrypted form. We do not disclose your account details, postal or email addresses to anyone except when legally required to do so.

Please note, we do not store any credit or debit card details.


CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at jen@jenniferhamley.com or by mail using the details provided below:

 

CONSENT
By using the www.jenniferhamley.com and any related sites or social media pages, you are consenting to Jennifer Hamley England's Terms of Use and Privacy Policy.

Jennifer Hamley England
[Re: Privacy Compliance Officer]
Simmondley Manchester GB SK13 6LY

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★ REVIEWS ★

Real Customer Reviews

79 reviews
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S
Mini KT Crossbody - Teal
S.
no more frantic bag searches for phone or keys

A very beautiful and practical bag!
It doesn’t leave my side (even at night...).

MIDI Sakura

I don't know how I ever managed without owning the slick and stylish Midi Sakura. I often have to dash out on errands and knowing my purse, phone and keys are secured neatly it allows me the freedom to browse and shop hands free. It's also a talking point when I'm out with the girls after work. I love it.

H
Model KT
H.W.
Fabulous bag, I love it

I’ve been coveting one of these bags for some time and finally treated myself. So pleased with the quality and superb customer service! Thank you so much.

Midi Sakura Crossbody

I bought this bag to take on holiday and it was perfect :-) The size was just what I was looking for - just big enough for money, phone and lipstick! I used the wrist strap when we went out in the evening and I didn't put my bag down/lose my bag/panic that I'd lost my bag once! It felt comfortable and totally secure. I'm excited to see the Maxi version and grab myself a Tote bag while I'm at it!

Super little bag

Great size for when you want to just take a phone, keys, cards etc. and so light weight- I wear it with the cross body strap. Great quality.