Terms and Conditions

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at jen@jenniferhamley.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at jen@jenniferhamley.com and send your item to: 192 Simmondley Lane Glossop GB Sk13 6LY.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

To return your product, you should mail your product to: Jennifer Hamley, 192 Simmondley Lane, Glossop, Derbyshire, GB, SK13 6LY

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Real Customer Reviews

91 reviews
Perfect Gift!

I purchased the SAKURA PURSE IN BLACK LEATHER to go with my Mini KT and I love it. It is a combination coin purse and card case. Excellent quality and so cute. I have all of my Insurance Cards and special information now all in one place. Lots of room to store all the cards that I need. I only keep my dollar coins in the zip pocket (they look too much like quarters). I will be ordering another one soon. Jennifer you are the greatest!


I have had my eye on the Mini for a long time and I am so glad that I finally got it! The Mini has everything, organization, quality and the leather is so soft and smooth. The zipper pulls glide with ease. Every aspect of this bag is quality. There is a place for everything.....IPAD, Cell Phone, Pens, Notebook, Files....back zipper pocket for secure items. A place for ID Cards, Reward Cards. A place to secure your keys! I just love this bag.

Ideal card holder

Very handy plus i keep it seperate from my purse its an ideal size and lastly love the smell of the leather.

'Bloom' Mustard Silk Square Scarf
Beautiful scarf

I bought the scarf for my best friends birthday. The packaging it came in made it feel really high quality and the scarf itself was beautiful, so soft and well made. The amount of detail on the scarf was incredible. What I really loved was having the little cards to give various ways in which it could be warm.


This scarf has quickly become one of my favourites! The black drawings really pop against the white background and they are so much fun. The scarf gives me a true feeling of style and luxury and can be worn with anything!